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Course Code: 821342
This course is focused on Day 2 support of a Packaged Contact Center Enterprise (PCCE) deployment by Tier 3 support personnel.
Course Code: 860085
Webex Contact Center Advanced course is designed to provide an in-depth understanding and hands-on expertise in the advanced functionalities of Webex Contact Center. This comprehensive course is tailored for professionals seeking to elevate their skills in the comple...
Course Code: 101121
Enable Contact Center support teams to access reporting solutions for end-to-end reporting in a CCE deployment. This course is eligible for 12 Continuing Education Credits (ILT Modality).
Course Code: 860010
Cisco U. not only brings together the depth of industry-leading certification, product, and role-based training that our learners have come to know and trust, including AppDynamics and Meraki, but also includes training from other adjacent technologies and learning p...
Course Code: 100616
The course covers initial parameters, management of devices including phones and video endpoints, management of users, and management of media resources, as well as Cisco Unified Communications solutions maintenance and troubleshooting tools.
Course Code: 100627
The Global Knowledge companion course to ACUCW1 is ACUCW2. This latter course is an advanced administrative course focused on infrastructure deployment.
Course Code: 100502
Implement and deploy core collaboration and networking technologies featuring Cisco Unified Communications Manager.
Course Code: 100612
The Cisco Network Services Orchestrator (NSO) Administration and DevOps course continues the learning journey of the NSO Essentials for Programmers and Network Architects and NSO Advanced for Python Programmers trainings by introducing you to the system administratio...
Course Code: 860074
In this OPERATING & TROUBLESHOOTING CISCO WIRELESS WIFI-7 five-day, hands-on Cisco instructor-led course is designed to equip organizations with the skills required to effectively monitor, operate, and troubleshoot modern Cisco wireless networks in production env...
Course Code: 5277
The ENC9K - Implementing Cisco Catalyst 9000 Switches course introduces you to the architecture, capabilities, and implementation of the Cisco Catalyst 9000 switching platform.
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