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Accurately defining project scope sets the foundation for a successful project that accomplishes organizational needs. Research has shown that substandard requirements and scoping techniques often result in projects exceeding their planned budgets by as much as 200%....

This course, based on PMI®’s PMBOK® Guide, seventh Edition, focuses on improving both the efficiency and effectiveness of all project-related communications, from initial planning through closure. It also examines best practices for identifying and engaging stakehold...

Exclusive – Step into the "Employee Emotional Intelligence" workshop—a transformative, hands-on experience designed to help you master the art of self-awareness, stress management, and positive communication. In just one day, you’ll discover practical strategies to manage emotio...

Exclusive – Ready to transform your workplace experience? The "Growing Work Relationships Positively" workshop is designed for professionals who want to thrive in today’s dynamic environments. In just one day—either face-to-face or virtually—you’ll master the art of building tru...

Exclusive – Step into the "Managing Customers Successfully" workshop—a dynamic, hands-on experience designed for professionals who want to master the art of customer relationships. In just one day, you’ll uncover the secrets to building trust, understanding customer motivations,...

Exclusive – Unlock the skills to confidently navigate tough topics in professional settings. In this dynamic 1-day course, you'll gain practical tools and fresh insights to manage conflict and handle the conversations we often avoid. Discover how emotions shape dialogue, learn t...

In this excerpt from his new book, Accelerating Leadership Development, Jocelyn Bérard, Vice President, Leadership and Business Solutions, Global Knowledge, examines the importance of communication in an organization and present practical concepts for leaders to apply easily.

Mental shortcuts, bias and personal stubbornness can all lead to poor decisions. Find out how to put your personal assumptions aside to make better choices.

Learn how to develop a questioning outlook and quality standards that will help you make more effective decisions.

Personal biases and hidden assumptions prevent most of us from making the best decision of which we are capable. Instead of making good decisions, we make quick decisions.