Search

Accurately defining project scope sets the foundation for a successful project that accomplishes organizational needs. Research has shown that substandard requirements and scoping techniques often result in projects exceeding their planned budgets by as much as 200%....

Exclusive – Step into the "Performance and Employee Accountability" workshop—a high-energy, interactive experience designed to transform your team’s culture. In just one day, you’ll discover how to build trust, delegate with confidence, and motivate employees for peak engagement...

Develop grace under fire and inspire others when giving speeches and presentations.

Understand the role of internal or external consulting, key consulting processes and the Consulting Life Cycle.

Problems caused by ineffectiveness cannot be solved with the same ineffective thinking that created them. For more than 15 years, The 7 Habits of Highly Effective People® has provided the ultimate in productivity training for thousands of people and organizations wor...

Customers have more choice than ever before, regardless of the industry, product, or service, and they rate their service experience on a situational basis. Providing exceptional customer service is no accident; it is a combination of focus, process, and people skill...

Exclusive – Understand critical aspects of a consulting engagement, emphasizing a collaborative problem-solving approach to the client/consultant relationship.

In today's volatile and challenging business environment, you have to build successful work relationships and interact with people in a positive way to achieve your organizational goals. Now, discover the basic competencies critical to solid work relationships-and ca...

How you do business is changing fast. Competition is more fierce than ever. How well you can grasp and handle data, reduce risks, and manage people, processes, and new technology is being tested daily. Prepare yourself to innovate, strategize, and lead with success....

Boost your customer service skills by learning how to provide excellent quality service, and deal effectively with customer issues.