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Structuring techniques are the foundation of decision making. This white paper introduces some of the simplest and most effective structuring techniques including sorting, sequencing, placement, decision trees, and ranking.

Whether you're allocating resources for a project, funding a new initiative or establishing a supply chain for a new product or service, negotiation is inevitably at the heart of the process. But few people understand the structure, techniques, and approaches availab...

Mental shortcuts, bias and personal stubbornness can all lead to poor decisions. Find out how to put your personal assumptions aside to make better choices.

Personal biases and hidden assumptions prevent most of us from making the best decision of which we are capable. Instead of making good decisions, we make quick decisions.

This article addresses non-technical skills you need to do to be a success in IT.

New – This course will give you more confidence in your ability to handle problems as they arise, and be able to assess the impact of possible solutions.

A structured business analysis interview is much more than a conversation; it is a controlled event requiring attention to detail, cautious design, and a strong social foundation from which to build a trusting and lasting relationship.

When designing a structured business analyst interview, it’s crucial to have a goal in mind, a clear set of questions planned, and an understanding of how those questions may deviate from the intended goal.

Resource management is always an issue in any project, especially when the stakeholders from whom we need time have operational duties to perform. If our requirements team was at our disposal 100 percent, always completed activities on target, and worked a full eight hour day without distraction or a loss of productivity, then estimating time would be simple. Here, we explore standard approaches to time estimation, the dangers of multi-tasking, and estimation alternatives, which consider work habits and productivity norms.

Discover the value paradigm shift to investing in people, the benefits associated with developing the right skills, where critical skills are needed and the business drivers behind them. We also provide ideas on how to convert customers into assets through customer education. DOWNLOAD NOW >