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In this course, you will prepare for the ISTQB™ Certified Tester Foundation Level exam. This program is the only internationally accepted certification for software testing, accredited by the ISTQB through its network of national boards. The ISTQB, a non-proprietary...

Exclusive – In today’s competitive environment, customers don’t just buy products — they buy confidence, connection, and clarity. Building Rapport & Winning the Business is a powerful, hands on workshop designed to help professionals strengthen trust quickly, understand what...

Learn how the roles of a project manager and business analyst intersect to ensure a project's success.

Discover which conditions are needed for effectively playing the roles of project manager (PM) and business analyst (BA) simultaneously.

Discover how the fundamental elements of a requirement give rise to its intrinsic value. Understanding the very nature of those elements is essential to eliciting, planning, analyzing, communicating, and managing them.

How much requirements documentation, planning, and communication is "just enough" to be an effective business analyst?

This white paper addresses the TOGAF® framework and a high-level overview of the key business analysis techniques that IT professionals would benefit from to achieve IT results and establish a valued partnership with the business.

A structured business analysis interview is much more than a conversation; it is a controlled event requiring attention to detail, cautious design, and a strong social foundation from which to build a trusting and lasting relationship.

When designing a structured business analyst interview, it’s crucial to have a goal in mind, a clear set of questions planned, and an understanding of how those questions may deviate from the intended goal.

Learn how to utilize use case modeling to document functional requirements that can be understood and validated by all project stakeholders, including technical staff and business stakeholders, increasing the likelihood that stakeholder needs on a project are met.