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In the Business Process Analysis course, learn to model business processes as they are currently enacted, assess the quality of those business processes, and identify improvements. Enroll with Global Knowledge.

New & Exclusive – Business analysts have the responsibility to gather, analyze, and validate business and technical requirements for their projects, thus they need facilitation skills to manage requirements meetings and workshops. In this highly interactive two-day course, you'll gain...

Learn how to plan business analysis activities; as well as the basics of eliciting, analyzing, modeling, and writing requirements. Learn how to verify and validate product requirements, gain approval, and manage the requirements through the life cycle of the project.

Learn how the roles of a project manager and business analyst intersect to ensure a project's success.

A structured business analysis interview is much more than a conversation; it is a controlled event requiring attention to detail, cautious design, and a strong social foundation from which to build a trusting and lasting relationship.

Discover which conditions are needed for effectively playing the roles of project manager (PM) and business analyst (BA) simultaneously.

How much requirements documentation, planning, and communication is "just enough" to be an effective business analyst?

This white paper addresses the TOGAF® framework and a high-level overview of the key business analysis techniques that IT professionals would benefit from to achieve IT results and establish a valued partnership with the business.

When designing a structured business analyst interview, it’s crucial to have a goal in mind, a clear set of questions planned, and an understanding of how those questions may deviate from the intended goal.

Learn the fundamental techniques and approaches to software testing and better understand what to test, how to test it, and in what contexts certain practices make sense.