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In the Business Process Analysis course, learn to model business processes as they are currently enacted, assess the quality of those business processes, and identify improvements. Enroll with Global Knowledge.

Learn how to plan business analysis activities; as well as the basics of eliciting, analyzing, modeling, and writing requirements. Learn how to verify and validate product requirements, gain approval, and manage the requirements through the life cycle of the project.

In this course, you will prepare for the ISTQB™ Certified Tester Foundation Level exam. This program is the only internationally accepted certification for software testing, accredited by the ISTQB through its network of national boards. The ISTQB, a non-proprietary...

Learn how the roles of a project manager and business analyst intersect to ensure a project's success.

Discover which conditions are needed for effectively playing the roles of project manager (PM) and business analyst (BA) simultaneously.

Discover how the fundamental elements of a requirement give rise to its intrinsic value. Understanding the very nature of those elements is essential to eliciting, planning, analyzing, communicating, and managing them.

How much requirements documentation, planning, and communication is "just enough" to be an effective business analyst?

This white paper addresses the TOGAF® framework and a high-level overview of the key business analysis techniques that IT professionals would benefit from to achieve IT results and establish a valued partnership with the business.

Resource management is always an issue in any project, especially when the stakeholders from whom we need time have operational duties to perform. If our requirements team was at our disposal 100 percent, always completed activities on target, and worked a full eight hour day without distraction or a loss of productivity, then estimating time would be simple. Here, we explore standard approaches to time estimation, the dangers of multi-tasking, and estimation alternatives, which consider work habits and productivity norms.

A structured business analysis interview is much more than a conversation; it is a controlled event requiring attention to detail, cautious design, and a strong social foundation from which to build a trusting and lasting relationship.