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This white paper addresses the TOGAF® framework and a high-level overview of the key business analysis techniques that IT professionals would benefit from to achieve IT results and establish a valued partnership with the business.

Full-Spectrum Business Analyst Training & Skills Development: This boot camp arms attendees with the comprehensive skill set needed to attack root causes of project failure such as incomplete, poorly defined and/or changing requirements.

Prepare for the CBAP® and CCBA® exams in this interactive Boot Camp.

Exclusive – In this 1-day course, you’ll learn how to define value across stakeholders and context, quantify costs and benefits (including the “hard-to-measure” ones), align initiatives to strategy, account for risk, and manage value through realization. This course blends pract...

Exclusive – Are you ready to drive meaningful changes and tackle business challenges with confidence? Our immersive Root Cause Analysis Workshop equips you with proven tools and hands-on techniques to identify, analyze, and solve the root causes behind your organization’s toughe...

Exclusive – In today’s competitive environment, customers don’t just buy products — they buy confidence, connection, and clarity. Building Rapport & Winning the Business is a powerful, hands on workshop designed to help professionals strengthen trust quickly, understand what...

A structured business analysis interview is much more than a conversation; it is a controlled event requiring attention to detail, cautious design, and a strong social foundation from which to build a trusting and lasting relationship.

In the Business Process Analysis course, learn to model business processes as they are currently enacted, assess the quality of those business processes, and identify improvements. Enroll with Global Knowledge.

Learn how to plan business analysis activities; as well as the basics of eliciting, analyzing, modeling, and writing requirements. Learn how to verify and validate product requirements, gain approval, and manage the requirements through the life cycle of the project.

New & Exclusive – Business analysts have the responsibility to gather, analyze, and validate business and technical requirements for their projects, thus they need facilitation skills to manage requirements meetings and workshops. In this highly interactive two-day course, you'll gain...