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Business analysts have the responsibility to gather, analyze, and validate business and technical requirements for their projects, thus they need structured facilitation skills to manage requirements meetings and workshops. In this one hour webinar you will learn the most important things to remember when planning a facilitated workshop and what types of questions to ask when eliciting requirements.
Perry McLeod, CBAP®, ITIL®, PMP® is a Management Consultant, Facilitator and Instructor with over 14 years of experience in business analysis, process reengineering, project management, business modeling and strategic alignment. Perry delivers industry recognized best practices for some of North America's most successful companies across a number of industries such as: banking and finance, agriculture, supply chain, consumer products, software design, insurance and payment processing. In addition to his many professional accomplishments Perry was one of the contributors to the IIBA's BABOK® v 2.0.
Outline:
- The role of facilitation in business analysis
- Advanced elicitation questions to improve BA and BSA performance
- Plan a facilitated meeting