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Why Upskilling After ITIL® Foundation Is Crucial

Date:
July 23, 2025
Author:
Global Knowledge

And How Skillsoft Global Knowledge Can Help

In today’s fast-paced digital landscape, earning your ITIL® Foundation certification is a significant achievement — but it’s just the beginning. As organizations increasingly rely on IT to drive business value, both individuals and companies must embrace continuous learning to stay competitive. Upskilling after ITIL® Foundation is not just a smart move; it’s essential.

The Value of Upskilling for Individuals

For professionals, the ITIL® Foundation course lays the groundwork for understanding IT service management (ITSM) principles. However, to truly stand out and advance in your career, deeper expertise is needed. Specializing in areas like ITIL® 4 Managing Professional, Strategic Leader, or integrating complementary skills such as Agile, DevOps, or AI can significantly boost your value in the job market.

Upskilling enhances your ability to lead change, improve service delivery, and align IT with business goals. It also opens doors to higher-paying roles and leadership opportunities. In a world where technology evolves rapidly, staying static is not an option.

The Organizational Advantage

For organizations, investing in employee upskilling ensures that teams are equipped to handle complex IT environments and deliver consistent value. It fosters innovation, reduces downtime, and improves customer satisfaction. Moreover, a culture of continuous learning helps attract and retain top talent, creating a resilient and future-ready workforce.

How Skillsoft Global Knowledge Supports Your Journey

Skillsoft Global Knowledge is a trusted partner in professional development, offering a vast library of ITIL®-aligned and advanced IT Service Management training. Our flexible learning paths cater to different roles and experience levels, from foundational to expert certifications.

With Skillsoft Global Knowledge’s blend of live Instructor-led Training (ILT) virtual classrooms, on-demand courses, and hands-on labs, learners can build real-world skills at their own pace.
Whether you're an individual aiming to climb the IT Service Management ladder or an organization striving for operational excellence, Skillsoft Global Knowledge provides the tools and guidance to make upskilling impactful and sustainable.

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