Resource Library

The ITIL® framework continues to grow and adapt. With the release of ITIL® (Version 5), organizations can access enhanced guidance while building on their existing investments. This is not a reset. It is a thoughtful evolution designed to support the way teams work today and tomorrow.

Artificial Intelligence is rapidly influencing how organizations design, support, and secure their technology environments. Cisco has introduced new learning paths and certifications to help professionals at every level build confidence with AI—whether they are exploring foundational concepts or preparing to manage complex AI workloads in the data center. These programs are designed to make AI approachable, practical, and aligned with the real needs of modern IT teams.

Skillsoft Global Knowledge, a leading provider of enterprise learning and talent development solutions, has announced their offering of critical AI training for technical professionals with NVIDIA. This initiative addresses one of the most pressing challenges facing organizations today: equipping technical teams with the specialized, up-to-date skills needed to implement effective AI strategies in a rapidly evolving landscape.

Skillsoft Global Knowledge partnered with the City of Madrid, AWS, and Experis to empower job seekers and set a new standard for digital skills in Europe.

Skillsoft Global Knowledge, a trusted leader in enterprise training and an AWS Advanced Tier Partner, has recently launched the new AWS Agentic AI Foundations course—designed to equip learners with the skills to build autonomous AI systems that go far beyond traditional chatbots.

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The Cisco 360 Partner Program has long been a cornerstone for partners seeking to deepen their Cisco expertise, drive customer success, and stay ahead in a rapidly evolving tech landscape.

As organizations accelerate their digital transformation journeys, the demand for skilled professionals in data and AI continues to surge. Skillsoft Global Knowledge, a trusted leader in IT and business training, is keeping pace with this momentum by expanding and refining its Microsoft Data and AI course portfolio—ensuring learners are equipped with the latest tools, technologies, and certifications to thrive in today’s data-driven world.

In today’s fast-paced digital landscape, earning your ITIL® Foundation certification is a significant achievement — but it’s just the beginning. As organizations increasingly rely on IT to drive business value, both individuals and companies must embrace continuous learning to stay competitive.