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Microsoft Outlook 365: Part 1

By the end of this course, users should be comfortable with using and customizing the Outlook 365 interface, creating and sending messages, managing contacts, using the calendar, managing tasks, and working with notes.

This new version of Outlook incorporates some new features that will help make managing your email and personal information easier than ever.

This course is intended to help all novice computer users get up to speed with Outlook quickly. This manual will also help more experienced users who have little to no experience with Outlook and the ribbon interface.

Most of the features Microsoft incorporated in Office 2019 already exist in Office 365. Office 365 is a great solution for those looking for Office 2019 Training.

GK# 821481 Vendor# MS Outlook 365 P1
Vendor Credits:
  • Global Knowledge Delivered Course
  • Training Exclusives
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Is This The Right Course?

This course assumes the user understands the basics of using a Windows-based computer. Students should be comfortable using the keyboard, mouse, and Start menu. Understanding and experience with printing and using a web browser is an asset, but not required. No previous experience with other versions of Outlook is necessary.

Who Should Attend?

By the end of this course, users should be comfortable with using and customizing the Outlook 365 interface, creating and sending messages, managing contacts, using the calendar, managing tasks, and working with notes.

What You'll Learn
  • Getting Started with Outlook 365
  • Composing Messages
  • Reading and Responding to Messages
  • Managing Your Messages
  • Managing Your Calendar
  • Managing Your Contacts
  • Working with Tasks and Notes
  • Customizing the Outlook Environment

Course Outline

Lesson 1: Getting Started with Outlook 365

  • Topic A: Navigate the Outlook Interface
  • Topic B: Perform Basic Email Functions
  • Topic C: Use Outlook Help

Lesson 2: Composing Messages

  • Topic A: Create an Email Message
  • Topic B: Check Spelling and Grammar
  • Topic C: Format Message Content
  • Topic D: Attach Files and Items
  • Topic E: Enhance an Email Message
  • Topic F: Manage Automatic Message Content

Lesson 3: Reading and Responding to Messages

  • Topic A: Customize Reading Options
  • Topic B: Work with Attachments
  • Topic C: Manage Your Message Responses

Lesson 4: Managing Your Messages

  • Topic A: Manage Messages Using Tags, Flags, and Other Commands
  • Topic B: Organize Messages Using Folders

Lesson 5: Managing Your Calendar

  • Topic A: View the Calendar
  • Topic B: Manage Appointments
  • Topic C: Manage Meetings
  • Topic D: Print Your Calendar

Lesson 6: Managing Your Contacts

  • Topic A: Create and Update Contacts
  • Topic B: View and Organize Contacts

Lesson 7: Working with Tasks and Notes

  • Topic A: Create Tasks
  • Topic B: Manage Tasks
  • Topic C: Manage Notes

Lesson 8: Customizing the Outlook Environment

  • Topic A: Customize the Outlook Interface
  • Topic B: Create and Manage Quick Steps
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Prerequisites

This course assumes the user understands the basics of using a Windows-based computer. Students should be comfortable using the keyboard, mouse, and Start menu. Understanding and experience with printing and using a web browser is an asset, but not required. No previous experience with other versions of Outlook is necessary.

Follow-On Courses