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GK Polaris Terms and Conditions

  • The GK Polaris subscription is for a single user and is non-transferable. Sharing an account, including sharing the content of a training, is not permitted.
  • Subscribers must attend, participate, and complete all live courses in which they are enrolled.
  • Subscribers must notify at cancel.nam@globalknowledge.com at least 16 days prior to a live course start date if they wish to cancel a course enrollment.
  • Subscribers may not enroll in live courses that run concurrently.
  • Purchase price is non-refundable.
  • The GK Polaris Subscription currently has three plan tiers: Discovery, Accelerate, and Launch.
  • The GK Polaris subscription provides 12 months of access to the content included in each subscription plan tier.
  • Content entitlements vary according to plan tier and country of purchase.
  • Content entitlements for US and Canada subscribers are as follows:
  • The subscription begins on the date of enrollment, and all courses must be completed prior to the subscription end date.
  • Subscribers may repeat a live class. However, subscribers must complete a class prior to re-enrollment, and will not receive courseware and exam vouchers (where applicable) when repeating a class.
  • Live courses are offered on a space-available basis.
  • Live courses are subject to cancellation due to low enrollment and other factors.
  • Courses may be added to or removed from the GK Polaris subscription during the subscription period.
  • The GK Polaris subscription may not be combined with any other discounts, promotions, or other savings programs except where explicitly stated.
  • The GK Polaris subscription is available to customers in the United States and Canada only.
  • Please see our complete terms and conditions here.