Checkout

Cart () Loading...

    • Quantity:
    • Delivery:
    • Dates:
    • Location:

    $

Resource Library

Filter By
Show Filters
Result Filters:

491 Results Found

Results per page: 10 40 80

Ethernet Switching vs. Fiber Channel Switching

Article | June 06, 2012

Both technologies, Ethernet and FC, satisfied the two conditions at that time, but there was a catch. Read more. 

Introduction to Juniper Junos

Article | April 23, 2012

None of us have much time to waste, so what can you do when your environment changes quickly and you need to come up to speed on a device that you have never seen before? You find the quickest way to bring yourself up to speed. Some of you will have experience with other vendors’ equipment, and some of you will not have much experience at all; therefore, we will focus on topics that will get your feet wet the quickest and have you talking Junos in no time.

Incident Management Process Flow – Which Comes First, Categorization or Initial Diagnosis?

Article | April 18, 2012

What's the correct sequence of activities for handling an incident? Find out why categorization occurs before initial diagnosis in the ITIL incident management process flow so you can answer this common ITIL Foundation exam question.

The Difference Between a Project and a Service

Article | April 11, 2012

During a recent ITIL foundation class, a student asked an interesting question. She wanted to know: “What is the difference between a project and a service?” To be honest, I haven’t spent much time thinking about this distinction. However, I think that those of us who practice ITIL consulting and training should have good answers to questions such as this. Here’s how I answered this question.

10 New Features for Citrix XenApp 6.5

Article | April 09, 2012

XenApp 6.5 brings a host of features and benefits that most companies will need as the technology continues to evolve and user requirements continue to expand.

An Introduction to PMI’s Project Management Life Cycle

Article | April 06, 2012

The term "life cycle" implies two things: that a process is perpetual and that the sequence of events is obligatory or uni-directional. There is no beginning or end to a life cycle and the sequence of events cannot change. A seed cannot go directly to being a mature plant nor revert back to the blossom stage.

VXLAN: What is It, and Why Do We Need It - the Conclusion

Article | March 26, 2012

In the previous post, we discussed the need for VXLAN in the cloud along with the issues it solves. In this post, we will focus more on how VXLAN works.

Incidents and Problems - Workarounds

Article | March 14, 2012

In my last post I discussed aspects of problem management in the context of a real-life situation regarding the first vehicle I owned. In that scenario, and throughout this series of posts, I’ve demonstrated a real-life situation from a standpoint of the incident and problem management processes that ITIL describes.

What Kind of Network Am I On?

Article | March 01, 2012

Good question! There are lots of networks, so I’m sorry to say that it depends. Let me explain. The smallest computer-based networks are usually PANs or Personal Area Networks. They can connect a wireless keyboard, mouse, or other devices to a computer. You may find them wirelessly linking a printer to your computer. You may have noticed these all include wireless connections. A PAN most often uses wireless technologies like infrared and Bluetooth, so it is really a WPAN (Wireless Personal Area Network).

How to Configure a Cisco Wireless Lab

Article | Feb. 28, 2012

Configuring a wireless lab for study and testing capabilities is a bit more involved than you might think at first glance. Most of the requirements take place on the management devices, but the underlying switch infrastructure requires some preparations as well. The tasks involved are as follows: