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We spoke with Doug Cutting about his role with Cloudera and learned more about Big Data, training options for IT professionals interested in Big Data, and how Cloudera compares to Red Hat.

The reasons to virtualize might have begun with saving money, but there are other good reasons to virtualize, such as better resource utilization and the ability to quickly add new virtual machines.

Explore the demands of big data, provide an overview of recent vendor offerings, and explain how they streamline the process for using Apache Hadoop in handling today's data loads.

What’s the difference between high availability and fault tolerance in VMware vSphere? This article elaborates on first configuring high availability and then layer on the fault tolerance capability. Learn more.

The Information Technology Infrastructure Library is a set of best practices designed to describe common approaches for IT service management (ITSM).

UFFA, which stands for “Use it, Flag it or Fix it, Add it,” is the responsibility of every support professional in the knowledge management process. It comes from the Knowledge-Centered Support (KCS) methodology where knowledge management is based on collaboration and a shared ownership of the knowledge base. Let’s break it down.