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With training courses from Global Knowledge, you will learn from industry experts who are equipped with passion, knowledge, and the real-world experience of being a fellow developer. Enroll today to learn how to apply best practice and methodologies, like Agile, SOA and more to your software development life-cycle.

Management skills training on building business cases, developing competitive strategies, managing team conflict, and recruiting and interviewing employees.

Every minute of your day impacts the business. Learn to better balance your work schedule so you can have more personal time with time management training.

Through hands-on exercises, you'll develop an integrated understanding of how vendors are chosen, motivated and managed with vendor management training.

Learn the basics of cloud computing and gain the knowledge you need to make informed business decisions. If you're just getting started and need to understand the difference between IaaS and PaaS, want to evaluate and select the right cloud provider or learn to create a cloud migration strategy, check out our courses.

Learn how to use drag-and-drop to match tasks to technician skills, and geographic assignments with current location and available inventory to create a more efficient operation. You’ll discover how to reduce disruption by incorporating planned maintenance instead of working in a reactive state. You’ll also see how integrating Customer Service Management and IT Service Management will help swiftly resolve problems and increase customer satisfaction.

You’ll gain practical knowledge of the architecture of the HRSD solution and learn how to configure HR properties, criteria, PDF document templates and managed documents inside ServiceNow.

Learn how you can reduce confusion by synchronizing people and departments, including IT, finance, services, and end users. You’ll also see the value in investing time and careful consideration when building out the HAM practice to produce a higher-quality outcome.

Get introduced to the Project Portfolio Management (PPM) application and learn to efficiently manage the project lifecycle from initiation to closeout.

IT Operations Management (ITOM) topics enable ServiceNow platform users to master subjects such as the Configuration Management Database, Event Management, Cloud Provisioning and Governance, Orchestration, Service Mapping and lay the groundwork for mature infrastructure operations management.