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IT professionals should strive to learn the proper meanings of terms used in the IT virtualization vocabulary and ensure that they and their colleagues share the same definitions.

Learn how to avoid the primary problems when deploying Microsoft Lync Server 2013 into a production environment.

Learn how to develop a questioning outlook and quality standards that will help you make more effective decisions.

This white paper addresses the TOGAF® framework and a high-level overview of the key business analysis techniques that IT professionals would benefit from to achieve IT results and establish a valued partnership with the business.

When designing a structured business analyst interview, it’s crucial to have a goal in mind, a clear set of questions planned, and an understanding of how those questions may deviate from the intended goal.

This paper is a high level, moderately technical understanding of Hyper-Converged Infrastructures (HCI). IT managers, data center architects, and administrators alike may find this information helpful in their pursuit to simplify the data center and improve application performance.

Discuss the available infrastructure components of Google Cloud Platform and how they provide a powerful and flexible foundation on which to build your applications.

Examine the evolution from physical servers to VMs to containers and the driving factors of this change. Review the container management solutions on AWS.

Learn more about the Global Knowledge business to business training policies. Do not let you skills limit your success.

Student feedback enables us to refine instructional approaches, improve course design and enhance our learning environment. For most courses, you will receive an email from Global Knowledge one week after class ends with instructions to claim your Global Knowledge-issued certificate of completion.