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Global Knowledge Recognized as 2019 Microsoft Learning Partner of the Year Award Winner. The world's leading IT and business skills training provider.

News: Global Knowledge Provides End-to-End Training Solutions to Microsoft Customers with Addition of Dynamics 365 Training. Learn More.

GK Polaris Discovery enables professionals to continuously develop critical skills without depleting their organization’s workforce development budget.

Enable your personnel to gain the IT and business skills that the mandates for a more secure and responsive government demand.

What are the best IT certifications to have in your list of credentials? Learn the top certifications based on data from our 2017 IT Skills & Salary Survey.

The term "life cycle" implies two things: that a process is perpetual and that the sequence of events is obligatory or uni-directional. There is no beginning or end to a life cycle and the sequence of events cannot change. A seed cannot go directly to being a mature plant nor revert back to the blossom stage.

For smaller companies, configuring a dial plan to account for variations in dialed numbers is often not a problem. However, companies that are larger and more global in nature encounter a number of issues when designing their dial plan approach.

IT Operations Management (ITOM) topics enable ServiceNow platform users to master subjects such as the Configuration Management Database, Event Management, Cloud Provisioning and Governance, Orchestration, Service Mapping and lay the groundwork for mature infrastructure operations management.