Agenda
EST Wednesday September 22nd, 2021

The nature of work — and consequently, the nature of the workforce — has evolved at a rapid pace in recent years. The next normal will arrive fast on the heels of the new normal, meaning today’s skills gap will soon be a skills crisis. The reality is: intervention is not enough. What’s called for is a skills transformation. Join Jeff Tarr, CEO of Skillsoft, as he speaks with three customers to learn how they’re creating their future-fit workforce.
Speaker:
Jeff Tarr, CEO, Skillsoft

It’s no secret that today’s leaders feel pulled in too many directions. In this talk, Dorie Clark – Harvard Business Review author and Duke University Fuqua School of Business executive education professor – will share concrete strategies to help you sharpen your strategic thinking and embrace a long-term perspective that pays future business and career dividends.
Based on her new book, The Long Game: How to Be a Long-Term Thinker in a Short-Term World, Clark shares unique principles and frameworks you can apply to your specific situation, as well as vivid stories from her own career and other professionals’ experiences. Everyone is allotted the same 24 hours—but with the right strategies, you can leverage those hours in more efficient and powerful ways than you ever imagined. It’s never an overnight process, but the long-term payoff is immense: to finally break out of the frenetic day-to-day routine and transform your life and your career.
Speakers:
Dorie Clark, Harvard Business Review author and Duke University Fuqua School of Business executive education professor
Michelle Boockoff-Bajdek, Chief Marketing Officer, Skillsoft

CHALLENGE ACCEPTED: EMERGING PRINCIPLES IN LEARNING DESIGN (30 MINS)
The latest neuroscience research reveals powerful (and sometimes counterintuitive) methods to improve the quality of learning experiences. With a new understanding of how people learn — especially in workplace settings — “challenge-based learning” is emerging as an innovative alternative. Join this session to gain six key principles, all grounded in solving problems from real-life tasks, that are shaping this exciting new design approach.
Speaker:
Frank Gartland, Chief Product Officer, Learn On Demand Systems
PROTECT YOUR FUTURE: THE FUNDAMENTALS OF CYBERSECURITY (30 MINS)
In today’s digital era, information is the new power source. However, for decision-makers and leaders across the globe, protecting the organization’s information from abuse, misuse, or unauthorized access can be challenging. New security threats emerge every day and you need to be armed with the right skills to make well-informed decisions. In this session, you’ll explore what’s happening in cybersecurity and learn best practices to protect yourself, your employees, and your future.

DEVELOPING TALENT BEYOND THE BOARDROOM (25 MINS)
72% of organizations attribute absence of coaching as a reason for leaders lacking critical leadership competencies. So, how do organizations give their talent the skills and abilities that lets them, and their organization, thrive in a digital world? Come learn how leading organizations are turning to personalized virtual coaching to help address leadership blindspots and develop talent beyond just those in the boardroom.
Speakers:
Rashim Mogha, Customer Market Leader, Leadership and Business Solutions, Skillsoft (Moderator)
Manoj Parthasarathy, Vice President, HR Digital Operations and Global Learning Solutions, Baxter
Christie Franks, Vice President, Global Functions IT, Baxter
TACKLING THE SKILLING AGENDA (25 MINS)
The pandemic identified that the skilling agenda for enterprises needed to be a strategic imperative. Those organizations lacking a strategic skills initiative experienced slower times to market, higher frequency of churn, and lower customer satisfaction, just to name a few. Attend this session, to hear how to rebuild and reskill the workforce so it’s more resilient and better able to meet future challenges and opportunities.
Speakers:
Potoula Chresomales, Senior Vice President, Product Management, Skillsoft (Moderator)
Kevin Metsers, Digital & Professional Learning Solutions, Learning & Professional Development Talent Enablement, HPE
Kimberly Keller, User Experience Manager, Institute for Veterans and Military Families at Syracuse University
EMBRACING A COMPLIANCE CULTURE (30 MINS)
While compliance can seem to be a costly annoyance, companies that embrace compliance as a key component of their culture and integrate it into their business systems and objectives outperform those who take a “check the box” approach. The reality is, the less effort put into compliance, the less companies get out of it. Join this session to learn how some of the leading organizations are delivering compliance courses to their employees to embrace a compliance culture within their business.
Speaker:
Bobby Quinten, Director, Training and Development, ICF Professional Certified Coach, Greyhound
WINNING THE HEARTS AND MINDS OF YOUR LEARNERS AND YOUR CUSTOMERS (25 MINS)
The customer is always right. This is a key lesson when it comes to customer relations. However, increasing customer satisfaction and NPS is easier said than done. In this session, discover various ways to win the hearts and minds of your learners and your customers. From leveraging marketing mindsets and tactics, to customized learning programs that build customer service reps’ skills in areas such as problem-solving, there are many routes to not only meet, but exceed customers’ expectations.
Speaker:
David Meerman Scott, Marketing Strategist, Entrepreneur, Investor, Advisor, Author

In this dynamic Q&A session, NBA Hall of Famer, 15-Time NBA All Star Player, entrepreneur, philanthropist, and true cultural icon—Shaquille O’Neal—will be sitting down with Michelle Boockoff-Bajdek, Chief Marketing Officer at Skillsoft to share his empowering life lessons on leadership, resilience, and teamwork.
Speakers:
Shaquille O’Neal, NBA Hall of Famer, 15-Time NBA All Star Player, entrepreneur, philanthropist
Michelle Boockoff-Bajdek, Chief Marketing Officer, Skillsoft