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This report discusses the growing significance of human capital and intellectual property on the performance, sustainability, and valuation of companies. It examines the business drivers for investing in the acquisition, development, and certification of knowledge workers as well as current technology and economic trends that are accentuating the critical need to invest in the education and training of employees and customers.

Discover the value paradigm shift to investing in people, the benefits associated with developing the right skills, where critical skills are needed and the business drivers behind them. We also provide ideas on how to convert customers into assets through customer education. DOWNLOAD NOW >