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Gain an understanding of Generative AI and how it can address concerns and challenges, and supports business growth with Generative AI Essentials for Technical and Business Decision Makers. Learn the steps for planning a generative AI project and the key consideratio...

Learn to create and optimize prompts for a variety of ML models with Introduction to Prompt Engineering. Learn basics of foundation models, the concepts of prompt engineering, and basic prompt techniques.

The Knowledge Management Implementation on-demand series provide system and knowledge administrators key steps on setting up and configuring the Knowledge Management application and the components within it. This course leverages the Knowledge Management Guided Setup...

ServiceNow® Natural Language Understanding (NLU) is an artificial intelligence capability that enables the system to learn and respond to human-expressed intent. By entering natural language examples into the system, you help it understand word meanings and contexts...

Use Virtual Agent to design communications that help your users quickly obtain information, make decisions, and perform everyday work tasks like HR requests, or customer service questions.

About Microsoft AI Skills Fest AI innovation is progressing faster than most of us can digest. New tools, capabilities, and ways of working are emerging every day and they’re driving significant shifts in how work gets done across every industry. For many learners,...