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IT professionals should strive to learn the proper meanings of terms used in the IT virtualization vocabulary and ensure that they and their colleagues share the same definitions.

Learn how to avoid the primary problems when deploying Microsoft Lync Server 2013 into a production environment.

Learn how to develop a questioning outlook and quality standards that will help you make more effective decisions.

This white paper addresses the TOGAF® framework and a high-level overview of the key business analysis techniques that IT professionals would benefit from to achieve IT results and establish a valued partnership with the business.

When designing a structured business analyst interview, it’s crucial to have a goal in mind, a clear set of questions planned, and an understanding of how those questions may deviate from the intended goal.

This paper is a high level, moderately technical understanding of Hyper-Converged Infrastructures (HCI). IT managers, data center architects, and administrators alike may find this information helpful in their pursuit to simplify the data center and improve application performance.

Discuss the available infrastructure components of Google Cloud Platform and how they provide a powerful and flexible foundation on which to build your applications.

Examine the evolution from physical servers to VMs to containers and the driving factors of this change. Review the container management solutions on AWS.

Can social media replace an IT service desk? It offers new ways to connect with customers and users, but it can hurt business and productivity, reduce customer satisfaction

Organizational agility means the ability to adapt swiftly to these changes. This brief examines how cloud (social, mobile, analytics) improves agility, and what it means to your business.