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This module equips candidates with guidance to transform the way organizations work by balancing governance, execution, and continual learning. Aligned with ITIL® guidance, it provides practical direction to help align people, processes, and technology, ensuring tran...

In a time of constant change and uncertainty, you and your team may experience higher levels of stress that can have real impact on employee well-being. Employee well-being has been linked to employee satisfaction and engagement levels, productivity, and overall orga...

The Implementing and Operating Cisco Collaboration Core Technologies On-Premises (CLCOR-OP) training serves as the first half of the CLCOR curriculum. This training is designed to provide you with a deep, working knowledge of on-premises Cisco collaboration infrastru...

The Implementing and Operating Cisco Collaboration Core Technologies Hybrid and Cloud (CLCOR-HC) training is the second half of the CLCOR training. This training program is designed to give you a working knowledge of hybrid and cloud Cisco collaboration core technolo...

In this course, you will learn the skills you need to effectively establish and manage a realistic schedule and detailed budget. Through hands-on exercises, you'll learn to develop an integrated budget and schedule while monitoring project performance during executio...

Manage a program to meet your organization’s strategic goals.

Learn the concepts, tools, and techniques to be able to perform basic trouble prevention activities early in a project, identify areas to focus on to reduce project failures, and assess project health and identify when a project is in trouble.

Improve your decision-making capabilities through critical thinking, structured reasoning, and creative problem analysis. Learn how to be an inventive, logical decision maker by understanding the principles behind critical thinking. Enroll now at Global Knowledge!

Learn how to plan business analysis activities; as well as the basics of eliciting, analyzing, modeling, and writing requirements. Learn how to verify and validate product requirements, gain approval, and manage the requirements through the life cycle of the project.

Learn how to utilize use case modeling to document functional requirements that can be understood and validated by all project stakeholders, including technical staff and business stakeholders, increasing the likelihood that stakeholder needs on a project are met.