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Course Code: 834124
This course introduces Microsoft Dynamics 365 Contact Center, focusing on its core features and user experiences. Participants will gain an understanding of the platform’s work allocation capabilities, learn how conversations are efficiently routed, and explore the d...
Certification
Grow your career potential and become a Microsoft expert with the Microsoft Specialty Certification. See our available Microsoft courses at Global Knowledge.
Course Code: 100372
Exclusive – Hundreds of hands-on, real-world challenge-based scenarios.
Course Code: 900038
With IBM Turbonomic, your cloud investments are smarter, automation is easier, and you can finally realize the promise of agility, elasticity and speed to market. It is an ideal solution for organizations adopting FinOps! This course takes you in-depth into how the I...
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Course Code: 834091
Prepare to build AI agents and extend Microsoft 365 Copilot using Copilot Studio, Azure AI Foundry, Microsoft 365 Agents Toolkit, and more. Explore agent use cases, development paths, tools, and related considerations.
Certification
The Microsoft Security Operations Analyst collaborates with organizational stakeholders to secure information technology systems for the organization.
Course Code: 821565
This five-day instructor-led course provides students who manage SQL Server and Azure SQL databases with the knowledge and skills needed to administer a SQL server database infrastructure. The material will also be useful to individuals who develop applications that...
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Microsoft 365 training by Global Knowledge can be tailored to fit your needs and ensure all affected roles are prepared for your implementation. Global Knowledge instructors will lead you and your team through the most challenging aspects of Windows 10, Office 365, Exchange, SharePoint, Skype, Windows Server, and Azure to ensure a smooth and informed deployment in your modern workplace.
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