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Webex Contact Center Advanced course is designed to provide an in-depth understanding and hands-on expertise in the advanced functionalities of Webex Contact Center. This comprehensive course is tailored for professionals seeking to elevate their skills in the comple...

Designed for beginners, this course explores how Dynamics 365 Supply Chain Management supports end-to-end business operations—from product setup and inventory control to sales, procurement, and manufacturing—while integrating with the Microsoft ecosystem and leveragi...

AU245 – Get an introduction to Configuration as Code (CaC) using Git and CI/CD principles to establish a robust, version-controlled, and automated pipeline for Red Hat Ansible Automation Platform configuration management.

Learn essential Red Hat Enterprise Linux configuration, administration, and maintenance in a condensed format designed for experienced Linux system administrators.

This two-day, hands-on course provides practical experience with cutting-edge AI systems to help professionals transform the way they work. This course focuses on AutoGPT and similar AI agent frameworks that build upon large language models such as GPT-4 and beyond,...

This report discusses the growing significance of human capital and intellectual property on the performance, sustainability, and valuation of companies. It examines the business drivers for investing in the acquisition, development, and certification of knowledge workers as well as current technology and economic trends that are accentuating the critical need to invest in the education and training of employees and customers.

Discover the value paradigm shift to investing in people, the benefits associated with developing the right skills, where critical skills are needed and the business drivers behind them. We also provide ideas on how to convert customers into assets through customer education. DOWNLOAD NOW >

This white paper provides a list of 10 security tools and tests that will help you check out suspicious issues and keep ahead of new risks and threats.

Cybersecurity is an essential business operation more than ever before. In this article, we present 10 things cybersecurity experts wish end users knew.

Cloud computing is constantly reshaping the way we work, learn and play. Let's look at 10 ways the cloud will (and to a large degree already has) changed the world.