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Cisco Prime Cable Provisioning provides a single platform for simplified management of cable subscriber devices and automated service provisioning.

The Cisco Prime® Network Registrar (PNR) Version 8.x/9.x instructor-led course provides you with the advanced knowledge and skill sets required to successfully deploy, maintain, and troubleshoot Cisco Prime Network Registrar in a typical network environment. You will...

Discover ServiceNow administration activities and prepare ServiceNow Administration certification

This CSM course is designed for Administrator’s responsible for managing the Customer Service Management application.

Identify what really motivates technical people to excel at work in management skills. Make the transition from technical expert to people management.

Learn how to find common ground, calm emotions and forge a productive path forward, so you can lead a difficult customer to a better outcome. Live virtual classes.

Apply important principles and skills you can use as a technical customer service representative. Live virtual classes. Group training available.

In this course you will work through the key challenges of a virtual meeting, as you explore your role as a facilitator in a variety of virtual group situations

Managers, team leaders and team members who want to learn how to prepare, facilitate, and conduct team meetings with more impact.

Managing Time & Tasks training course you will learn how to increase your personal effectiveness by using time management techniques that fit your personality.