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Perform configuration, Manage core sales entities, Configure additional tools and services, Configure Microsoft Dataverse, Create apps by using Power Apps.

The Dynamics 365 Field Service Functional Consultant Associate certification validates that you can configure and implement 365 solutions for customers.

The Dynamics 365 Customer Service Functional Consultant Associate certification proves that you can implement omnichannel solutions that focus on service.

Grow your career potential and get Microsoft Fundamentals Certification with Skillsoft’s Global Knowledge.

In this video, you will learn about the High Availability options in SQL Server 2008: Server Clustering, Database Mirroring, Log Shipping and Peer-to-Peer Replication.

In this video, you will learn how to a use a new feature of SQL Server 2008 R2 and Office 2010 called PowerPivot for Self-Service Business Intelligence.

Global Knowledge instructor Mark Baugher shares three quick tips on how to use Microsoft PowerShell 4.0 more effectively: Discoverability using the Get cmdlet, dot notation and pipeline.

Michael Scarborough and Ryan Ballmer, co-authors of Global Knowledge ITIL courseware, discuss the difference between ITIL Capability courses and ITIL Lifecycle courses.

Learn basic mobile phone security practices to lock down this potential entry point to your corporate systems.

Learn how to harness mobile technologies for learning and performance in our webinar.