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Conflict is all around us, especially during tough business periods where resources are tight and tempers are shorter, but most people lack basic conflict management skills. Rather than react to conflict on a purely emotional level, learn to manage disputes and disag...

New – Learn how to use logical switching in VMware NSX to virtualize your switching environment.

This course teaches learners how to use Copilot and agents to complete real-world workflows across Microsoft 365 apps. The course highlights how Copilot supports key business outcomes, including drafting content, analyzing data, preparing for meetings, and managing c...

What if you could become an inspiring leader capable of garnering trust and prompting action? During times that would challenge even the most resilient and experienced leaders, it has never been more important to have an arsenal of tools, techniques and best practice...

Learn how to efficiently use Amazon Web Services (AWS) Security Services and the best practices for optimal security and compliance within the AWS Cloud.

In today's volatile and challenging business environment, you have to build successful work relationships and interact with people in a positive way to achieve your organizational goals. Now, discover the basic competencies critical to solid work relationships-and ca...

Learn how to utilize use case modeling to document functional requirements that can be understood and validated by all project stakeholders, including technical staff and business stakeholders, increasing the likelihood that stakeholder needs on a project are met.

ITIL 4 Foundation provides practical understanding of the key concepts, common language, principles and practices that enables successful management of modern IT-enabled services.

Learn to communicate professionally even in difficult circumstances.

Find offerings to learn to manage engagement and interaction between a service provider and their customers, users, suppliers and partners.