Course Code: 834132
In this course, learners focus on deploying and configuring contact center environments, including embedded and standalone modes, connecting data sources and third party Contact Center as a Service (CCaaS) solutions, and enabling Copilot and agent capabilities that e...
Course Code: 834138
This course teaches learners how to design, configure, and govern AI enhanced sales solutions using Dynamics 365 Sales, Microsoft Copilot, and AI agent capabilities to support sellers across the lead to cash process. Learners translate business requirements into prac...
Course Code: 100865
New – New - This course provides students with the knowledge and skills to administer a SQL Server database infrastructure. Microsoft Certified Course.
Course Code: 821513
Exclusive – This comprehensive course explores advanced Python topics and skills with a particular focus on utilization of Python for enterprise development. You’ll learn how to leverage OS services, code graphical application interfaces, interact with network series, query data...
Course Code: 2809
In this course, you will learn the skills you need to effectively establish and manage a realistic schedule and detailed budget. Through hands-on exercises, you'll learn to develop an integrated budget and schedule while monitoring project performance during executio...
Course Code: 2811
Avoid project catastrophe by developing expertise in risk management.
Course Code: 2813
Manage a program to meet your organization’s strategic goals.
Course Code: 2816
Learn the concepts, tools, and techniques to be able to perform basic trouble prevention activities early in a project, identify areas to focus on to reduce project failures, and assess project health and identify when a project is in trouble.
Course Code: 2817
Learn what it takes to maximize the number and strategic value of the projects that your organization completes. This Global Knowledge course on portfolio management is designed for anyone involved in the development and execution of organizational strategy. Enroll now!
Course Code: 3150
Gain a strong foundation of basic networking functions, standards and protocols in this Networking Fundamentals training course. Enroll at Global Knowledge.