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Participants will learn how to plan, configure, deploy, manage, and troubleshoot Microsoft Teams-based collaboration systems, including Teams Phone, Microsoft Teams Rooms, Teams Premium, and other certified devices. Learners will engage in hands-on labs and real-worl...

This 3-day course combines the key concepts, principles, values, and challenges of the five ITIL® 4 management practices below: Service Desk Incident Management Problem Management Service Request Management Monitoring & Event Management It is intended to provid...

This AIOps Foundation course aims to cover the origins of AIOps including the history behind the term, patterns that preceded it and the technology context in which it has evolved. Learners will gain an understanding of the processes of combining big data analytics,...

This 4-day course equips learners with the skills to design and implement end-to-end analytics solutions using Microsoft Fabric. Participants explore the platform’s capabilities, progressing through data ingestion and preparation, semantic modelling, and delivering i...

Exclusive – In this course we will cover the foundations and advanced concepts surrounding the integrity of data in modern management systems. In today's digital age, the importance of data integrity cannot be overstated. As data becomes increasingly central to business operatio...

Making the transition from an individual contributor to a people leader is both a challenge and an opportunity. As a people leader, you must transition from doing the work yourself to getting the work done with and through others. It requires a shift of mindset to ta...

Learn how to demonstrate the concepts covered on the CompTIA Network+ exam (N10-007).

New – Learn methodologies related to pen testing, allowing you to work through a simulated pen test for a fictitious company.

Getting work done through others is a special challenge, but it is a skill that can be learned and mastered. The ability to thoughtfully delegate tasks involves four major functions: planning, organizing, motivating, and controlling. Delegation Skills for Leaders dis...

Exclusive – Learners will identify the unique characteristics and challenges of AI/ML projects, understand common AI/ML terminology, evaluate and mitigate AI-specific risks, and lead and communicate effectively with cross-functional teams as well as key business stakeholders. Us...