Course Code: 821500
This course teaches IT Professionals to configure advanced Windows Server services using on-premises, hybrid, and cloud technologies. The course teaches IT Professionals how to leverage the hybrid capabilities of Azure, how to migrate virtual and physical server work...
Course Code: 100234
Interested in helping your company's customer success? This course provides an opportunity to set any organization up for customer success.
Course Code: 834077
Exclusive – In this course, students will learn how to configure and leverage Dynamics 365 Sales to set sales teams up for success. First, students will set up and configure lead and opportunity management strategies. Then students will organize their product catalog and process...
Course Code: 834140
This course introduces learners to modern Microsoft Business Applications capabilities, focusing on how to design, configure, and optimize solutions that integrate Dynamics 365, Power Platform, and AI-driven services. The course emphasizes real-world scenarios, enabl...
Course Code: 821769
This course covers preparing identity and device infrastructure with Microsoft Entra ID, enrolling and configuring devices, managing applications, and protecting endpoints and data. Students also explore automation with PowerShell and Microsoft Graph, AI-assisted man...
Course Code: 834002
Participants will learn how to plan, configure, deploy, manage, and troubleshoot Microsoft Teams-based collaboration systems, including Teams Phone, Microsoft Teams Rooms, Teams Premium, and other certified devices. Learners will engage in hands-on labs and real-worl...
Course Code: 834021
This 4-day course equips learners with the skills to design and implement end-to-end analytics solutions using Microsoft Fabric. Participants explore the platform’s capabilities, progressing through data ingestion and preparation, semantic modelling, and delivering i...
Course Code: 834132
In this course, learners focus on deploying and configuring contact center environments, including embedded and standalone modes, connecting data sources and third party Contact Center as a Service (CCaaS) solutions, and enabling Copilot and agent capabilities that e...
Course Code: 834138
This course teaches learners how to design, configure, and govern AI enhanced sales solutions using Dynamics 365 Sales, Microsoft Copilot, and AI agent capabilities to support sellers across the lead to cash process. Learners translate business requirements into prac...
Course Code: 834101
This course teaches learners how to use Copilot and agents to complete real-world workflows across Microsoft 365 apps. The course highlights how Copilot supports key business outcomes, including drafting content, analyzing data, preparing for meetings, and managing c...