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This intensive 4-Day training program delivers comprehensive, hands-on instruction in the deployment, configuration, management, and optimization of Cisco MDS (Multilayer Director Switch) storage networking solutions. Designed for storage and network professionals, t...

This paper is a high level, moderately technical understanding of Hyper-Converged Infrastructures (HCI). IT managers, data center architects, and administrators alike may find this information helpful in their pursuit to simplify the data center and improve application performance.

Become proficient in how to operate & troubleshoot Cisco data center network infrastructure running Cisco ACI, with expert instruction & hands-on practice.

The SECACC course delivers a comprehensive framework for understanding, deploying, managing, and troubleshooting Cisco Secure Access in modern hybrid environments. In this 5-day course, students begin with an introduction to cloud security principles and foundational...

I attended a meeting this week with a customer of mine and a potential new vendor. The new vendor was there to pitch his configuration and setup service offerings for a specific ITSM toolset. My customer has already had one bad experience with an ITSM tool configuration vendor who promised one thing and delivered much less. He ended up with a tool that’s minimally used and not configured to match his business needs. He’s looking for a vendor that can understand his business needs and priorities and quickly help him get his tool configured and working in a short time frame. Then the topic of standard changes came up. My customer asked for examples of standard changes. The vendor responded, “Server reboots are an example of standard changes.”