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New – Want to learn tools of business finance? Join our 1-day course to examine financial statements, income statements & statement of stockholders' equity.

This instructor-led Listening Skills Training will show how to become a better listener by demonstrating your listening skills build either barriers or bridges.

Building a successful, high performance team is about more than finding a group of people with the right mix of professional skills.

The purpose of the Art of Influencing Others training is to teach the skills you need so that others will want to grant you the power to affect outcomes.

Coaching employees addresses performance objectives and helps unleash the potential within each person.

The Leading Virtual Teams Training course in Global Knowledge is a one-day interactive class that positions managers of a remote workforce for success.

Empathy is the ability to recognize, understand, and share the thoughts, feelings, and challenges of another person, animal, or fictional character. Practicing empathy profoundly influences the thinking and leadership styles. It creates an environment of trust and mo...

Discover the characteristics and methods involved in making good decisions.

Resource management is always an issue in any project, especially when the stakeholders from whom we need time have operational duties to perform. If our requirements team was at our disposal 100 percent, always completed activities on target, and worked a full eight hour day without distraction or a loss of productivity, then estimating time would be simple. Here, we explore standard approaches to time estimation, the dangers of multi-tasking, and estimation alternatives, which consider work habits and productivity norms.

When designing a structured business analyst interview, it’s crucial to have a goal in mind, a clear set of questions planned, and an understanding of how those questions may deviate from the intended goal.