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Learn to recognize how to control your temper by thinking before speaking, waiting until you're calm before expressing yourself and the powerful tool of forgiveness.

Exclusive – In this design thinking course, you will learn repeatable, scalable processes for finding, articulating and solving problems. Whether designing a product, building a system, or meeting an innovation challenge – effective design thinking practices provide a roadmap to...

In this training course, you will learn the skills needed to effectively manage vendors. Through hands-on exercises, you'll develop an integrated understanding of how vendors are chosen, motivated and managed.

Discover the value paradigm shift to investing in people, the benefits associated with developing the right skills, where critical skills are needed and the business drivers behind them. We also provide ideas on how to convert customers into assets through customer education. DOWNLOAD NOW >

Trust is at the heart of how we act in many business situations and how we approach trust can be vital to our success. In this course, the benefit of trust is explored as is the damage resulting from lack of trust. In addition, you'll examine the three steps that enc...

Whether you are asking for resources, negotiating with a vendor, or dealing with conflicts on the team, being a skilled negotiator makes you a better project manager. In this active, participatory course, you will practice the skills of negotiation and receive one-on...

Exclusive – Enhance your ability to communicate with others clearly and effectively.

Getting work done through others is a special challenge, but it is a skill that can be learned and mastered. The ability to thoughtfully delegate tasks involves four major functions: planning, organizing, motivating, and controlling. Delegation Skills for Leaders dis...

Learn how to manage stakeholder expectations for project success in our webinar.

This white paper provides a list of 10 security tools and tests that will help you check out suspicious issues and keep ahead of new risks and threats.