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ITIL® (Version 5) Strategy - Including Exam

  • Référence ITIL5SL-S
  • Durée 3 jour(s)

Modalité pédagogique

Classe inter à distance Prix

EUR2,350.00

hors TVA

Demander une formation en intra-entreprise S'inscrire

Modalité pédagogique

La formation est disponible dans les formats suivants:

  • Classe inter à distance

    Depuis n'importe quelle salle équipée d'une connexion internet, rejoignez la classe de formation délivrée en inter-entreprises.

  • Classe inter en présentiel

    Formation délivrée en inter-entreprises. Cette méthode d'apprentissage permet l'interactivité entre le formateur et les participants en classe.

  • Intra-entreprise

    Cette formation est délivrable en groupe privé, et adaptable selon les besoins de l’entreprise. Nous consulter.

Demander cette formation dans un format différent

This module equips candidates to act with clarity and confidence by aligning technology investments with business strategy and outcomes, in line with ITIL® guidance. It helps ensure that digital products and services deliver measurable value while embedding a culture of trust, agility, and continual value co-creation in a rapidly evolving environment.

The courseware and exam are currently only available in English.

ITIL® is a registered trademark of the PeopleCert group. Used under licence from PeopleCert. All rights reserved.

Updated 4/2026

Virtual and Classroom learning - V&C Select™

V&C Select™ is a simple concept and a flexible approach to delivery. You can 'select' a course from our public schedule and attend in person or as a virtual delegate. Virtual delegates do not travel to this course, we will send you all the information you need before the start of the course and you can test the logins.

Prochaines dates

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    • Modalité: Classe inter à distance
    • Date: 22-24 juillet, 2026 | 9:00 AM to 5:00 PM
    • Centre: SITE DISTANT (W. Europe )
    • Langue: Anglais

    EUR2,350.00

    • Modalité: Classe inter à distance
    • Date: 25-27 août, 2026 | 9:00 AM to 5:00 PM
    • Centre: SITE DISTANT (W. Europe )
    • Langue: Français

    EUR2,350.00

    • Modalité: Classe inter à distance
    • Date: 28-30 septembre, 2026 | 10:00 AM to 6:00 PM
    • Centre: SITE DISTANT (W. Europe )
    • Langue: Anglais

    EUR2,350.00

    • Modalité: Classe inter à distance
    • Date: 23-25 novembre, 2026 | 9:00 AM to 5:00 PM
    • Centre: SITE DISTANT (W. Europe )
    • Langue: Anglais

    EUR2,350.00

    • Modalité: Classe inter à distance
    • Date: 01-03 décembre, 2026 | 10:00 AM to 6:00 PM
    • Centre: SITE DISTANT (W. Europe )
    • Langue: Anglais

    EUR2,350.00

    • Modalité: Classe inter à distance
    • Date: 21-23 décembre, 2026 | 9:00 AM to 5:00 PM
    • Centre: SITE DISTANT (W. Europe )
    • Langue: Français

    EUR2,350.00

This course is aimed at:

- Leaders with strategic responsibility at all levels of the organization.
- Professionals with tactical responsibility for implementing strategy.
- Professionals with operational responsibility for supporting strategic objectives.

Objectifs de la formation

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After you complete this course you will be able to:
  • Ensure strategic capabilities are fit for purpose and support the organisation’s vision and mission.
  • Formalise and develop existing strategic capabilities with clearer governance and communication.
  • Improve the performance of key parts of the Service Value System (SVS), particularly governance, while considering all four dimensions of service management.
  • Provide clarity and confidence to make balanced, sustainable decisions while maintaining focus on purpose and values.

Programme détaillé

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Module 1: Key ITIL® terms and definitions

  • 1.1 Key concepts of ITIL®
  • 1.2 Key concepts of ITIL® Strategy
  • 1.3 Strategy across the ITIL® Four Dimensions

Module 2: The ITIL® Strategy Management Model

  • 2.1  Introduction to the ITIL® Strategy Management Model
  • 2.2 Strategy development
  • 2.3 Strategy implementation
  • 2.4  Sustainable strategy management

Module 3: Strategic capabilities

  • 3.1 Leadership
  • 3.2 Communication
  • 3.3 Innovation
  • 3.4 AI governance
  • 3.5 Organizational Change Management (OCM)
  • 3.6 Digital ethics
  • 3.7 Complexity thinking
  • 3.8 Portfolio management
  • 3.9 Risk management
  • 3.10 Sustainability

Module 4: ITIL® and other frameworks

  • 4.1 ITIL® and DevOps
  • 4.2 ITIL® and PRINCE2

Pré-requis

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The candidate must have passed one of the below certifications:

  • ITIL® 4 Foundation examination
  • ITIL® (Version 5) Foundation examination
Pré-requis recommandés :

Certification

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Recommended preparation for exam(s):

  • ITIL® (Version 5) Strategy

The exam is 90 minutes long, 40 multiple choice questions. 

Exam vouchers are provided with this course. These will have a validity of 12 months. You will need to schedule your exams within this time frame.