ITIL® (Version 5) Strategy - Including Exam
- Référence ITIL5SL-S
- Durée 3 jour(s)
Modalité pédagogique
Classe inter en présentiel Prix
EUR2,350.00
hors TVA
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Modalité pédagogique
La formation est disponible dans les formats suivants:
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Classe inter à distance
Depuis n'importe quelle salle équipée d'une connexion internet, rejoignez la classe de formation délivrée en inter-entreprises.
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Classe inter en présentiel
Formation délivrée en inter-entreprises. Cette méthode d'apprentissage permet l'interactivité entre le formateur et les participants en classe.
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Intra-entreprise
Cette formation est délivrable en groupe privé, et adaptable selon les besoins de l’entreprise. Nous consulter.
Demander cette formation dans un format différent
Résumé
Haut de pageThis module equips candidates to act with clarity and confidence by aligning technology investments with business strategy and outcomes, in line with ITIL® guidance. It helps ensure that digital products and services deliver measurable value while embedding a culture of trust, agility, and continual value co-creation in a rapidly evolving environment.
The courseware and exam are currently only available in English.
ITIL® is a registered trademark of the PeopleCert group. Used under licence from PeopleCert. All rights reserved.
Updated 4/2026
Prochaines dates
Haut de page-
- Modalité: Classe inter à distance
- Date: 22-24 juillet, 2026 | 9:00 AM to 5:00 PM
- Centre: SITE DISTANT (W. Europe )
- Langue: Anglais
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- Modalité: Classe inter à distance
- Date: 25-27 août, 2026 | 9:00 AM to 5:00 PM
- Centre: SITE DISTANT (W. Europe )
- Langue: Français
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- Modalité: Classe inter à distance
- Date: 28-30 septembre, 2026 | 10:00 AM to 6:00 PM
- Centre: SITE DISTANT (W. Europe )
- Langue: Anglais
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- Modalité: Classe inter à distance
- Date: 23-25 novembre, 2026 | 9:00 AM to 5:00 PM
- Centre: SITE DISTANT (W. Europe )
- Langue: Anglais
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- Modalité: Classe inter à distance
- Date: 01-03 décembre, 2026 | 10:00 AM to 6:00 PM
- Centre: SITE DISTANT (W. Europe )
- Langue: Anglais
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- Modalité: Classe inter en présentiel
- Date: 21-23 décembre, 2026 | 9:00 AM to 5:00 PM
- Centre: RUEIL ATHENEE (W. Europe )
- Langue: Français
Public
Haut de pageThis course is aimed at:
- Leaders with strategic responsibility at all levels of the organization.
- Professionals with tactical responsibility for implementing strategy.
- Professionals with operational responsibility for supporting strategic objectives.
Objectifs de la formation
Haut de page- Ensure strategic capabilities are fit for purpose and support the organisation’s vision and mission.
- Formalise and develop existing strategic capabilities with clearer governance and communication.
- Improve the performance of key parts of the Service Value System (SVS), particularly governance, while considering all four dimensions of service management.
- Provide clarity and confidence to make balanced, sustainable decisions while maintaining focus on purpose and values.
Programme détaillé
Haut de pageModule 1: Key ITIL® terms and definitions
- 1.1 Key concepts of ITIL®
- 1.2 Key concepts of ITIL® Strategy
- 1.3 Strategy across the ITIL® Four Dimensions
Module 2: The ITIL® Strategy Management Model
- 2.1 Introduction to the ITIL® Strategy Management Model
- 2.2 Strategy development
- 2.3 Strategy implementation
- 2.4 Sustainable strategy management
Module 3: Strategic capabilities
- 3.1 Leadership
- 3.2 Communication
- 3.3 Innovation
- 3.4 AI governance
- 3.5 Organizational Change Management (OCM)
- 3.6 Digital ethics
- 3.7 Complexity thinking
- 3.8 Portfolio management
- 3.9 Risk management
- 3.10 Sustainability
Module 4: ITIL® and other frameworks
- 4.1 ITIL® and DevOps
- 4.2 ITIL® and PRINCE2
Pré-requis
Haut de pageThe candidate must have passed one of the below certifications:
- ITIL® 4 Foundation examination
- ITIL® (Version 5) Foundation examination
Certification
Haut de pageRecommended preparation for exam(s):
- ITIL® (Version 5) Strategy
The exam is 90 minutes long, 40 multiple choice questions.
Exam vouchers are provided with this course. These will have a validity of 12 months. You will need to schedule your exams within this time frame.