Course Code: 821661
Administering Webex Contact Center (AWXCC) is a 4-day, hands-on, instructor-led training course intended for anyone requiring Day 2 support knowledge of the Webex Contact Center environment. This lab-intensive course enables learners to administer Webex Contact Cente...
Course Code: 821667
Getting work done through others is a special challenge, but it is a skill that can be learned and mastered. The ability to thoughtfully delegate tasks involves four major functions: planning, organizing, motivating, and controlling. Delegation Skills for Leaders dis...
Course Code: 821716
Python is a popular programming language used by system administrators, data scientists, and developers to create web applications, custom Red Hat Ansible Automation modules, perform statistical analysis, and train AI/ML models. This course introduces the Python lang...
Course Code: 821728
Manage complex Red Hat Ansible automation workflows at scale and prevent single points of failure. Managing Enterprise Automation with Red Hat Ansible Automation Platform (DO467) is for experienced Ansible automation engineers, DevOps practitioners, and Linux system...
Course Code: 821740
The CompTIA Linux+ Certification Prep Course is designed to prepare learners for the newly updated XK0-006 exam. This course equips IT professionals with the practical skills needed to manage, secure, automate, and troubleshoot Linux systems in today’s hybrid and clo...
Course Code: 821620
IBM Security Guardium Data Protection (Guardium) supports a zero trust approach to security. It discovers andclassifies sensitive data from across an enterprise, providing real time data activity monitoring and advanced userbehavior analytics to help discover unusual...
Course Code: 899011
You learn about the API life cycle, and how the Apigee API platform helps you manage all aspects of the life cycle. You learn how APIs can be designed using API proxies, and how APIs are packaged as API products to be used by app developers. Through a combination of...
Course Code: 834002
Participants will learn how to plan, configure, deploy, manage, and troubleshoot Microsoft Teams-based collaboration systems, including Teams Phone, Microsoft Teams Rooms, Teams Premium, and other certified devices. Learners will engage in hands-on labs and real-worl...
Course Code: 831105
This 3-day course combines the key concepts, principles, values, and challenges of the five ITIL® 4 management practices below: Service Desk Incident Management Problem Management Service Request Management Monitoring & Event Management It is intended to provid...
Course Code: 821781
In today's world of rapid change, success requires firms to have both leadership and strategy. In this course, you will learn pragmatic and actionable steps towards developing leaders that embodies both. The Strategic Leader course aims to transform participants into...