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Increase your chances of a successful cloud deployment and of successfully articulating to management the rewards and risks of moving to the cloud.
In this white paper on IT service management, discover the most common barriers you will face when implementing knowledge management and how to overcome them.
ITIL implementation initiatives fail when all three enablers aren’t factored in: people, process, and technology. The most important enabler is people.
A structured business analysis interview is much more than a conversation; it is a controlled event requiring attention to detail, cautious design, and a strong social foundation from which to build a trusting and lasting relationship.
Needed a program that would acclimate new hires to a varied technology landscape that includes Cisco, Citrix, Microsoft, VMware, IBM products.
The learning solution covered IBM InfoSphere Discovery, FastTrack and DataStage, with the two tailored courses each
Learn how to configure IP Multicast with Multiprotocol Label Switching (MPLS) and how to add encryption for Multicast with the Group Encrypted Transport VPN (GETVPN).
This white paper provides a list of 10 security tools and tests that will help you check out suspicious issues and keep ahead of new risks and threats.
Cybersecurity is an essential business operation more than ever before. In this article, we present 10 things cybersecurity experts wish end users knew.
Cloud computing is constantly reshaping the way we work, learn and play. Let's look at 10 ways the cloud will (and to a large degree already has) changed the world.