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Investing time and resources into identifying and bridging skill gaps establishes an opportunity for IT organizations to contribute to their businesses' overall ROI and value.

Find out which training path is best to earn your Cisco Certified Network Associate (CCNA) Routing and Switching certification with some self-assessments, information about exam requirements and recommendations for test preparation.

Learn about the changes to Cisco certifications with respect to voice and video, outlining dates, and deadlines that may affect your certification process.

Examine the different types of cloud computing and learn what cloud computing has to offer you as either a consumer or producer.

Gain insight into Cisco Unified Collaboration infrastructure solutions for using phone, instant messaging and videoconferencing systems to connect internal and external users.

Get an overview of Cisco Collaboration Systems Release (CSR) 10.6 with a focus on Cisco Unified Communications Manager (CUCM) supported features.

In this excerpt from his new book, Accelerating Leadership Development, Jocelyn Bérard, Vice President, Leadership and Business Solutions, Global Knowledge, examines the importance of communication in an organization and present practical concepts for leaders to apply easily.

Public Key Infrastructure can become a fairly complex environment & deployment, as it involves multiple components that all need to work together smoothly.

This paper helps you prepare to pass the latest version of the Cisco Certified Network Associate (CCNA) Routing and Switching exam.

Discover the ways in which cybercrime occurs in three realms: individual, business, and governmental.