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Needed to train 80,000+ end-users and 4,000 IT support personnel. These professionals were located at more than 1,300 locations in over 100 countries. They wasn't a corporate learning and development office. Each office site, or regional operating unit, made its own training decisions.

By implementing SharePoint, they sought to improve workplace efficiency, enhance collaborative opportunities, and advance document management capabilities while maintaining a high level of security and control.

The learning solution covered IBM InfoSphere Discovery, FastTrack and DataStage, with the two tailored courses each

The company needed a learning partner to create a completely customized, business-school caliber program to help employees develop the newly identified skills and competencies in IT.

Renfro was sold on our "willingness to work with me and my team, and to customize the training content so that it was Sabre Airline Solutions specific, while still remaining PMI-based. For us, it was really finding a company that would partner with us."

Worked closely with the HR department to design a high impact talent management program that builds individual leadership capacity in alignment with the hospital's long-term vision.

Explore how IT decision-makers’ training views have changed since we first released our annual IT Skills and Salary Report 12 years ago. Once viewed as an expense, IT leadership now sees professional development as an investment. Even with shrinking budgets and a recent rise in skills gaps, the value of training is currently at an all-time high.

Agile projects involve the customer regularly, not just at the beginning (for requirements) and the end (for acceptance). This customer involvement mitigates one of the most consistent problems on software projects: What they will accept at the end of the project differs from what they told us at the beginning.

Look at the FAQ on why ITIL 4 is critical to service management in the digital age. ITIL 4 is the new way of digital revolution with updated technologies.

Too often metrics just tell us about the past without giving much insight into the future. This can be overcome by using a balance of leading metrics.