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Cloud Computing Risk Management: Trust but Verify

Decision Brief | April 23, 2013

The top three reasons for moving to the cloud are efficiency, agility and innovation. Resource pooling makes cloud computing both appealing and dangerous. Managing cloud’s built-in risks can help you achieve its benefits.

Five Steps to Improve Cloud Computing Financial Management

Decision Brief | April 22, 2013

A key benefit of cloud computing is on-demand self-service. Successful IT leaders know that usage-based IT can quickly become more expensive than what it replaces.

Focus on a Balanced Portfolio of Metrics for Cloud Computing

Decision Brief | April 08, 2015

Today, with cloud computing, many key IT metrics are not aligned to the business goals of the customers they serve, incenting the wrong behavior in IT.

How to Make Change Management Your Cloud Computing and DevOps On-Ramp

Decision Brief | April 18, 2013

This brief explains how to use proven industry and operations (I&O) standard changes as templates for continuous cloud computing deployment and DevOps.

The ITIL® Mission Statement: Key to Better Services

Decision Brief | June 17, 2013

Investments in ITIL made by IT I&O leaders often show few results, raising questions about the value of ITIL and the quality of leadership.

Global Knowledge Receives Red Hat’s Top Training Partner Award

News | Dec. 20, 2016

Red Hat recognized Global Knowledge as its 2016 Premier Training Partner of the Year for its top-level courses and certifications. The world’s leading IT training and learning services provider has partnered with Red Hat for more than 12 years and has now taken home its top partner award for the third consecutive year.

Global Knowledge Canada Appoints New President

News | Dec. 09, 2015

Richard Pryor-Jones, interim global CEO of Global Knowledge Training LLC, announced today the appointment of Lawrence Franco to the position of president, Global Knowledge Canada.

Global Knowledge Recognized for Training Excellence by Redmond Magazine Readers

News | Oct. 15, 2015

Global Knowledge, the world's leading professional development solutions provider, has received Redmond magazine Reader's Choice Awards in three categories for Microsoft training excellence.

Global Knowledge Launches Annual IT Skills and Salary Survey

News | Oct. 09, 2015

Global Knowledge today announced the launch of its ninth annual IT Skills and Salary Survey. The survey addresses issues relevant to IT and business professionals, including salaries for key certifications, emerging trends and factors impacting job satisfaction and compensation.

Microsoft Honours Global Knowledge Canada in Three Award Categories

News | July 14, 2015

Global Knowledge Canada has been honoured in three of Microsoft's annual award categories for its work in teaching homeless youth valuable computer skills.