Search

This course provides general information on ITSM supporting applications, such as Configuration Management, Knowledge Management, ITSM Professional applications.

The Leading Virtual Teams Training course in Global Knowledge is a one-day interactive class that positions managers of a remote workforce for success.

In this course you will learn how finance, accounting, and the related business processes work, in order to make informed financial decisions, and to manage project finances and budgets more accurately and efficiently. You will understand how to read and analyze fina...

You want to develop talent within your team by employing effective performance-management strategies on the job. This course will help you cultivate the skills necessary to motivate your employees and give you essential performance-management skills. You also want to...

In this course, you will learn the practical skills you need to be an effective leader in your organization. Leadership enhances the skills employees at all levels need to be truly successful. When you learn practical leadership skills, you'll have the ability to mot...

The five-day instructor-led Hands-on Meraki Full Stack MX SDWAN/Security, Meraki MS, and Catalyst Switches, Meraki Access Points, Meraki Smart Camera, Meraki Sensors, and Meraki Systems Manager. Students learn how to deploy, manage, and secure a network infrastructur...

This is a five-day course having a combination of hands-on labs and interactive lectures that helps you learn how to import and manage images for VDI and RDSH assignments. You also learn how to configure and use the Horizon® Universal Broker™ function, App Volumes, O...

Today’s organizations deal with a higher volume of change in a more complex tech environment leading to a higher risk of outages and incidents. IT teams must improve service reliability and system resiliency. With automation and observability becoming key factors for...

This 2-day instructor led course provides students with an understanding of how to create a new Organization and Site in Maximo Manage and discuss the core options available in the Organizations application. They will also be able to create classifications and Locati...

This course provides a practical introduction to working with modern AI tools, with a focus on building confidence and capability in prompt engineering. Participants will explore how technologies like ChatGPT and other large language models function, and how they can...