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Course Code: 834132
In this course, learners focus on deploying and configuring contact center environments, including embedded and standalone modes, connecting data sources and third party Contact Center as a Service (CCaaS) solutions, and enabling Copilot and agent capabilities that e...
Course Code: 831403
This is a dynamic interactive course that introduces the four essential aspects to honing this soft skill – intrapersonal skills, interpersonal skills, adaptability, and resilience – and strategies for developing each. It also helps participants confront issues, tack...
Course Code: 831405
In a time of constant change and uncertainty, you and your team may experience higher levels of stress that can have real impact on employee well-being. Employee well-being has been linked to employee satisfaction and engagement levels, productivity, and overall orga...
Course Code: 834134
Microsoft Teams is a full collaboration platform and offers facilities for peer to peer collaboration as well as full team collaboration. This course will give guidance on how to use the tools for chat, file sharing, meetings and calls. The course will also give dire...
Course Code: 840117
The Artificial Intelligence Governance Professional (AIGP) course designed to equip learners with the baseline knowledge and strategies for responding to complex risks associated with the evolving AI landscape. Developed by a panel of AI and governance experts. The A...
Course Code: 900129
Learn about the IBM Verify Access architecture and deployment options and how to position the product within your organization’s landscape of security solutions.
Course Code: 900148
Learn about the process of adopting IBM Verify in your organization
Course Code: 900172
Learn about the process of customizing IBM Verify in your organization.
Course Code: 839047
Get the knowledge, skills, and abilities to achieve competence in design, configuration, and operational management of VMware vSphere® Kubernetes Service (VKS) within VMware Cloud Foundation® (VCF) environments
Course Code: 843005
Designed for experienced IT professionals, this course will study advanced use cases for Citrix Director. You'll also learn about uberAgent and how to install, manage, and configure Splunk, ESA and UXM dashboards, and the uberAgent plug-in. You'll also understand cor...
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