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The Certified AI Program Manager (CAIPM) Course equips you with hands-on expertise across the full spectrum of AI tools, from conversational AI and image generation to code assistants and audio synthesis. Participants will learn how to evaluate, deploy, and integrate...

The Certified Offensive AI Security Professional (COASP) equips you to identify and neutralize AI-specific threats before attackers do. And Bridges security, engineering, and data science so controls exist across the full AI life cycle. Participants will gain hands-o...

The Certified Responsible AI Governance and Ethics Professional (CRAGE) Course is designed to prepare learners for 612-51 exam. This course equips professionals with the practical skills needed to establish governance structures, roles, and decision authority, applyi...

This module provides candidates with guidance to create products and services that feel as good as they function, aligned with ITIL® guidance. It offers practical direction to help align people, processes, and technology to deliver user-centric, outcome-driven experi...

This module equips candidates with practical guidance to achieve excellence in digital service management, aligned with ITIL® guidance. It focuses on aligning people, processes, and technology to manage services across the full lifecycle, supporting resilience, respo...

This course introduces Microsoft Dynamics 365 Contact Center, focusing on its core features and user experiences. Participants will gain an understanding of the platform’s work allocation capabilities, learn how conversations are efficiently routed, and explore the d...

This course covers building secure and scalable AI infrastructure, managing the full lifecycle of traditional machine learning models with Azure Machine Learning, and deploying, evaluating, monitoring, and optimizing generative AI applications and agents using Micros...

This course is intended for software developers wanting to build AI infused applications that leverage Microsoft Foundry. Topics in this course include developing generative AI apps, building AI agents, and solutions that implement knowledge connections or tools in y...

This 1 day course focuses on building intelligent applications that can see, interpret, and reason over images and documents using different multimodal models and agent-based tools. Learners explore how visual and document inputs can be combined with language models...

This module equips candidates to act with clarity and confidence by aligning technology investments with business strategy and outcomes, in line with ITIL® guidance. It helps ensure that digital products and services deliver measurable value while embedding a culture...