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This course is designed for system engineers involved in the day-to-day interaction with the Cisco Unified Contact Center Enterprise (CCE) product.

Coaching employees addresses performance objectives and helps unleash the potential within each person.

Outlook is Microsoft’s powerful and easy-to-use personal information management program. This new version of Outlook incorporates some new features and connectivity options in efforts to make managing your email and personal information easier than ever. This course...

This five-day course is intended for information technology (IT) professionals who have basic knowledge of Windows Server. It is designed for professionals who have primary responsibility of managing storage and computing by using Windows Server. Professionals who ne...

The capability and value it provides over legacy WAN and SD-WAN implementations, and how to configure, operate, and troubleshoot the solution. This course is intended for people who must configure, maintain, and use wide area networks, from data centers, to branches,...

Exclusive – Working within an engaging, hands-on learning environment, and guided by an expert instructor, this 3-day course is designed for students of any background looking to get started with Python programming, learn core Python programming concepts, and write effective Pyt...

Exclusive – Practical Ansible Skills is a three-day, lab-intensive course for those responsible for automating configuration management, deploying applications, provisioning, testing, and production servers, and integrating with DevOps CI/CD workflows. Throughout the course, par...

This five-day course features intensive hands-on training that focuses on installing, configuring, and managing VMware vSphere 8, which includes VMware ESXi 8 and VMware vCenter 8. This course prepares you to administer a vSphere infrastructure for an organization of...

The Implementing Cisco SD-WAN Security and Cloud Solutions (SDWSCS) v1.2 course is an advanced training course focused on Cisco SD-WAN security and cloud services. Through a series of labs and lectures you will learn about on-box security services, including applicat...

In this course you will learn the basic Purchasing and Contracts Applications that enable your order items from internal and external vendors. We will also discuss the different types of procurement documents including RFQs, PRs, POs Invoices and Receipts.