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Learn the features and functions of the Cisco ASR 9000 Series platforms.

Exclusive – Enhance your ability to communicate with others clearly and effectively.

Exclusive – Understand critical aspects of a consulting engagement, emphasizing a collaborative problem-solving approach to the client/consultant relationship.

Customers have more choice than ever before, regardless of the industry, product, or service, and they rate their service experience on a situational basis. Providing exceptional customer service is no accident; it is a combination of focus, process, and people skill...

Learn how an Agile testing approach enhances delivery speed and improves overall quality. Learning the goals of Agile will help you transition, implement, and monitor testing in an Agile environment and integrate traditional testing skills and knowledge into Agile development teams.

This one-day program will provide you the metrics, methodologies, and accepted, tried, and true principles of Agile management techniques that will transform and empower your position and your business environment.

Get started building skills to perform the key tasks needed to become a full-time Linux administrator.

Learn essential Red Hat Enterprise Linux configuration, administration, and maintenance in a condensed format designed for experienced Linux system administrators.

Perform a number of routine system administration tasks and be evaluated on whether you have met specific objective criteria. Performance-based testing means that you must perform tasks similar to what you would perform on the job.

Review the tasks covered in Red Hat® System Administration I (RH124) and Red Hat® System Administration II (RH134) at an accelerated pace and prepare to take the Red Hat Certified System Administrator (RHCSA) exam.