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Advanced Contact Center Express Scripting Labs (ACCXSL) is a 5-day instructor-led, lab-intensive course intended for experienced Unified Contact Center Express (CCX) administrators who need in-depth knowledge advanced scripting techniques using complex script steps t...

This instructor-led Listening Skills Training will show how to become a better listener by demonstrating your listening skills build either barriers or bridges.

Critical thinking skills include analysis, communication, open-mindedness, problem solving. Learn with Global Knowledge.

The Agile Product Management course teaches the right skills and tools you need to create successful products and solutions using Agile techniques.

Cisco DNA Spaces helps resolve physical-space ‘blind spots’ in an organization. Orgs can drive operational efficiencies by monitoring the location & movement.

Performance Analytics helps businesses increase IT service satisfaction and reduce operating costs. Performance Analytics (PA) Advanced.

Adopting a Platform Owner Mindset is a 2-day business simulation workshop designed for anyone in a ServiceNow-related technical role.

Exclusive – This course includes identity content for Azure AD, enterprise application registration, conditional access, identity governance, and other identity tools.

The SAFe RTE is an advanced class aimed at practicing Release Train Engineers. SAFe RTE (Certified SAFe Release Train Engineer course).

Increase productivity and agile application development by learning how to build, secure, deploy, and manage serverless applications using AWS Lambda.