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In a properly designed IP network, a VLAN should map to a single broadcast domain, which should map to a unique IP network. For ease of troubleshooting, traffic from one VLAN should not reach another VLAN without an OSI Layer 3 device, such as a router.

Needed all-inclusive training portfolio to focus on transitioning workforce from technical support to project management and server virtualization. Shifting several positions to vendor management and product development, existing IT staff needed to learn new skills to adopt big data analysis, cloud computing and mobile application initiatives.

The Information Technology Infrastructure Library is a set of best practices designed to describe common approaches for IT service management (ITSM).

This report discusses the growing significance of human capital and intellectual property on the performance, sustainability, and valuation of companies. It examines the business drivers for investing in the acquisition, development, and certification of knowledge workers as well as current technology and economic trends that are accentuating the critical need to invest in the education and training of employees and customers.

Learn how assessment services helped a customer set the stage for business success. Custom Solution Development case study from Global Knowledge training.

Learn how a customized training plan helps shorten downtime and improve customer service. Needs Analysis case study by Global Knowledge training.

The leadership development program has become an integral component of how the organization equips their people managers with the skills necessary to excel.

See how business process training and process management helped a Chile-based bank capitalized on operational efficiencies from Global Knowledge.

Unify fragmented systems, train employees on technologies such as automated decision-making programs, application development, data management, IT best practices.

Our training solution put our instructor, a former military officer, aboard their ship. He flew halfway around the world with the course equipment to a US Navy ship.