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This course introduces Microsoft Dynamics 365 Contact Center, focusing on its core features and user experiences. Participants will gain an understanding of the platform’s work allocation capabilities, learn how conversations are efficiently routed, and explore the d...

This course covers building secure and scalable AI infrastructure, managing the full lifecycle of traditional machine learning models with Azure Machine Learning, and deploying, evaluating, monitoring, and optimizing generative AI applications and agents using Micros...

This 1 day course focuses on building intelligent applications that can see, interpret, and reason over images and documents using different multimodal models and agent-based tools. Learners explore how visual and document inputs can be combined with language models...

AI‑200 validates the skills required to design, build, and operate cloud‑native AI solutions on Microsoft Azure.It focuses on integrating Azure AI services into scalable applications using containers, serverless compute, event‑driven architectures, and vector‑enabled...

Learn about the process of adopting IBM Verify in your organization

This course combines focused instruction with hands-on labs covering agent discovery, identity governance, data protection, and threat monitoring across the Microsoft 365 admin experience.

This course equips learners with the skills to design and build intelligent applications using the Microsoft Power Platform, leveraging AI, copilots, and agent-based solutions to address real-world business challenges. The course focuses on integrating advanced AI ca...

The DASA Intelligent Continuous Security Certification teaches the skills, mindset, practices, and tools needed to utilize AI to reduce complexity, automate workflows, and enhance agility in threat detection and response for your entire lifecycle. Bridge current chal...

The DASA Transformational Leader Certification prepares you to spearhead initiatives, craft scalable frameworks, and maximize business value. You’ll gain a deep exploration of leadership models, team building, and strategies to transform your organization. This certi...

This one- day course focuses on the core concepts of Microsoft Copilot, its benefits and methods to leverage and manage the technologies in organisations.