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Course Code: 900106
This course covers advanced routing and integration of your process application with external systems. You create a decision service, implement message events, apply asset tagging, and access and manipulate external data.
Course Code: 101124
This is a 3-day instructor-led course intended for system engineers and customers who will be deploying and administering advanced Packaged Contact Center Enterprise functionality. This course is eligible for 30 Continuing Education Credits (ILT Modality).
Course Code: 821342
This course is focused on Day 2 support of a Packaged Contact Center Enterprise (PCCE) deployment by Tier 3 support personnel.
Course Code: 860085
Webex Contact Center Advanced course is designed to provide an in-depth understanding and hands-on expertise in the advanced functionalities of Webex Contact Center. This comprehensive course is tailored for professionals seeking to elevate their skills in the comple...
Course Code: 100928
New – This course will give you more confidence in your ability to handle problems as they arise, and be able to assess the impact of possible solutions.
Course Code: 831200
The AI Empowered Leading SAFe® two-day course prepares you to lead a Lean Agile enterprise by combining SAFe principles with AI driven strategies to succeed in increasingly complex environments. You will develop practical prompting techniques aligned to SAFe Agilist...
Course Code: 831403
This is a dynamic interactive course that introduces the four essential aspects to honing this soft skill – intrapersonal skills, interpersonal skills, adaptability, and resilience – and strategies for developing each. It also helps participants confront issues, tack...
Course Code: 3441
New – In this course, you will learn the advanced concepts and skills necessary to configure Check Point Next Generation Firewalls. During this course, you will gain with the advanced knowledge, skills, and hands-on experience needed to deploy, manage, and monitor existing...
Course Code: 821357
Organizational change management is the process of managing the change process so that a company fulfills its strategic initiatives and goals.
Course Code: 840102
Exclusive – DevSecOps is designed to empower you with the knowledge and skills necessary to seamlessly integrate security into your DevOps pipeline. You will gain a deep understanding of DevSecOps principles and practices, ensuring that security is an integral part of your softw...
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